Your Direct-Booking Home
A branded property presence with reservation tools, availability, guest information, agreements, communication, calendar features, and the guest portal.
A product of faIThful Tech Innovations, LLC
Vacation-rental technology for independent property owners
Your Property.Your Brand. Your Guests.
Heaven Sent Stays gives independent vacation-rental owners a polished direct-booking presence while keeping the property, brand, guest relationship, and operating decisions in the owner's hands.
In development · Owner information available now
A brighter way to host
HSS provides the technology.The hospitality business stays yours.
Heaven Sent Stays is designed around a simple idea: owners should be able to offer guests a polished direct-booking experience without disappearing behind someone else's marketplace brand.
Included in the HSS Network
Every HSS property is included in the network, giving travelers another path to discover your property while you continue building your own direct-booking business.
You Stay in Control
You control your property brand, rates, rules, policies, guest experience, operations, domain, and the information presented to guests.
Clear responsibilities
Connected where useful. Independent where it matters.
The platform, the property business, and payment processing each have a clear role.
Your property and hospitality business
- Brand and property identity
- Rates, discounts, and rules
- Rental policies and guest experience
- Operations and service providers
- Custom domain ownership
The booking and guest technology
- Booking and checkout experience
- Reservation and availability workflow
- Guest portal and property content
- Connected-account integrations
- HSS Network listing and referrals
Payment processing and settlement
- Card and wallet processing
- Authorization and sensitive credentials
- Processor transaction fees
- Settlement and deposits to the owner
- Payment-provider security and compliance
Connect your account
Your lodging revenue goes to you.Guests pay through the property owner's connected payment provider. HSS powers the booking and checkout experience; the provider processes the payment and deposits funds into the owner's account.
HSS does not hold lodging revenue or store raw card numbers.Included from the beginning
Your direct-booking presence,plus another way to be discovered.
Every property using HSS is automatically part of the Heaven Sent Stays Network. Network inclusion is part of the platform rather than an optional add-on.
Your property+Your brand+HSS Network
Simple pricing
Transparent. Fair. Built for owners.
Straightforward platform pricing with the distinction between reservations you bring and reservations referred by the HSS Network.
or $290 / year per property
on owner-generated direct reservations
when the HSS Network brings the reservation
concierge onboarding / setup
Payment-provider processing fees are separate from HSS fees.
From property to presence
What onboarding brings together.
The Owner Package walks through the information needed to shape the property's HSS presence. Here's the larger journey.
Property Basics
Identity, location, capacity, amenities, rates, and policies.
Brand & Story
Logo, photos, colors, property story, and guest-facing voice.
Payments & Operations
Connected payment provider, calendars, access, turnover, and operating details.
Guest Experience
Arrival information, Wi-Fi, guides, recommendations, and the details guests need during their stay.
Domain & Network
Direct-booking domain and the property's presentation inside the HSS Network.
Owner information packet
Take the details with you.
The four-page Heaven Sent Stays Owner Package explains the platform, responsibility boundaries, pricing, and the information that helps prepare a property for onboarding.
“This is my property, my brand, my business, and my guest experience — HSS is the technology helping me run it.”